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Windows 10 Acer A Laptop Audio does not work in Zoom Meeting - Microsoft Community 

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Hello AndrewNagel1 ,. Thanks for reaching Microsoft Community and posting your concern here. We're sorry for the delayed response. Audio echo in a Zoom meeting has been common for most devices which have built-in microphone and speakers.

There are three possible causes of this issue: A participant has both the computer and telephone audio active; Participants with computer or telephones speakers that are too close to each other; and multiple computer with active audio in the same conference room. Hope this helps. Was this reply helpful?

Yes No. Sorry this didn't help. Thanks, Steven. I'd looked at that article in the Zoom Help Center, but it doesn't seem to address my issue. I've been using the Surface Laptop 3 for Zoom for months with no problems. Three weeks ago this problem started and I cannot stop it by changing the setttings on Zoom.

I am in meetings with many people whose mics and speakers are near each other, and no one else is having the problem. That's why I think it's a Microsoft hardware or Windows 10 problem rather than a Zoom problem.

No matter what audio settings I use for Zoom, if I'm using the built-in Realtek audio and mic, I have the problem. The mic picks up the audio from the other meeting participants coming out of my speakers and Windows does not know to cancel that audio out. Zoom then perceives me as the person speaking. I can't hear anyone else, and the person actually speaking hears themself twice. I've been experiencing the same problem and it started out of the blue months ago after having almost no issues with it since getting the laptop in April Zoom support was no help at all.

It's been happening across my entire organization more frequently now, 50 employees all on Surface Pro 3. Seems to help if you turn the speaker volume down, but not much. Thanks for keeping me posted. I'm sorry for the delayed response. In this case, please give these troubleshooting steps a try to isolate the issue:. Run audio troubleshooter. Make sure to check View Optional features and install all recent updates.

Restart the Surface after installing updates. Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo. Go to Download driver and firmware for Surface , choose your Surface model then click Download.

Choose the. After downloading, run and install the. Run System File Checker in Windows In any event the issue still persists, we suggest to perform a Fresh Start. It lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact. Fresh Start will remove most of your apps, including Microsoft Office, third-party anti-virus software, and desktop apps that came pre-installed on your device.

You will not be able to recover removed apps, and will need to manually reinstall these apps later. I had done the diagnostics and updates before posting. I'm currently doing everything shy of the Fresh Start, which sounds scary. I'll let you know if it's all helped. I have the same issue with my Surface laptop that I just got 2 weeks ago. When I join a Zoom meeting everyone else hears an echo.

If I join the Zoom audio via my phone there is no echo. I'm more than a little frustrated because for the money I spent on this computer I should be able to do basic things like use Zoom! I have tried the things mentioned in the article from Zoom and the items below mentioned by StevenK except for the fresh start since this computer is just 2 weeks old, I don't think I should have to do that!

Thanks, Allison. I was just about to write to Steven, but he'll probably see this here. I tried all the steps he suggested other than the Fresh Start, and nothing has worked. I don't use a docking station, so I doubt that has anything to do with anything. This problem surfaced pun intended this week. When I use the Surface Laptop's built in microphone and speakers and someone else speaks, Zoom picks up that audio from my speaker and loops it.

Zoom thinks I'm speaking and cuts off my colleagues. They hear themselves echoing through my Surface. I hear them as broken up. I've been through all the audio settings in Windows 10 and Zoom and cannot fix.

It seems like it can't be a Zoom problem, because Zoom must have worked through this issue that literally every person who isn't using an external mic or headset has.

Please let me know if you know how to fix this. I recently bought a Surface Laptop and am having the same issues. Clearly this is something that Microsoft has to fix. The Surface product line needs to work with all video conferencing platforms beyond Teams.

Please fix this or I'll be forced to buy competitors products. Our entire agency works with Surfaces at the moment. Choose where you want to search below Search Search the Community. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.

Details required :. Cancel Submit. Previous Next. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Do I need a new computer? This one is only a few months old.

Only solution has been to use headphones, which I hate using. In reply to AndrewNagel1's post on February 21, Hello AndrewNagel1 , Thanks for keeping me posted. In this case, please give these troubleshooting steps a try to isolate the issue: Run audio troubleshooter.

Update drivers and firmware Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo. Of note, I am also using a surface docking station. Anyone have any other ideas?

It appears to be a software related issue with the hardware and how it relates to Zoom. Really hope Microsoft takes a look into this issue. StevenK Is there any evidence that confirms doing this addressed the issue? This site in other languages x.

   

 

Zoom audio not working on laptop - zoom audio not working on laptop.Zoom Audio Not Working? 5 Ways to Fix It

  The hard part is that all of the testing is happening with real people who need to get work done on these calls. We've tried literally everything. No one can see me: If you can't be seen - and can't see yourself - start by checking you've started video on the call. Microsoft advised that they will release a hotfix for this issue around end of September.  

Zoom audio not working on laptop - zoom audio not working on laptop -

 

Explore products and tools for seamless collaboration across office and home working spaces. Discover hybrid solutions. Discover new ways to use Zoom solutions to power your modern workforce. Network with нажмите для деталей Zoom users, and share your own product and industry do i a zoom meeting the first time without downloading how i a zoom f. Get documentation on deploying, managing, and using the Zoom platform.

What's New at Zoom? Join nit upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. Audio not working in Audiio, laptops speakers are fine got checked, issue is with zoom. On and off suddenly it says failed to detect speakers Got workingg checked with experts and all have confirmed speakers of laptop are completely k, issue is in zoom app and even after all correct setting this bug keeps coming If you are using windows, do make sure that your audio output is set to your computer speakers, you can change this in:.

If that's not the issue, take a look in your volume mixer woroing make sure all the Zoo, windows are not at zero volume. If zoom audio not working on laptop - zoom audio not working on laptop doesn't work, you might want to try workng check if your computer audio drivers are up to date.

You can do this from Device manager on your computer you'll need local zoom audio not working on laptop - zoom audio not working on laptop permissions for this. I am dealing with the same issue. No output audio on zoom and all settings are correct and properly set. Win10 Pro; all MS updates; all other apps work but not Zoom for speakers. Mic works fine. At one time I tried a headset but I can't test it now. I'm having the same problem on my all-in-one Lenovo computer.

All settings, volumes, etc. The speakers work fine everywhere except a Zoom meeting! I updated Zoom, checked drivers for updates, etc. Lpatop someone can help! I have same issue on Mac for last 2 weeks I have 45 years in IT so believe me when i say it is a Zoom oaptop. Thank you for your response! I guess I'll zoom audio not working on laptop - zoom audio not working on laptop keep updating Zoom on this computer and use a tablet until this gets resolved.

This is nnot new problem that's popped up in the past few wofking Very frustrating! Thanks again Same problem here. New Woring laptop, Win Speakers work for all apps except Zoom. Hope they address this serious issue, as How to play and win zoom lifestyle is currently unusable to me.

Same problem. Zoom audio worked just fine last night. This morning it fails to detect audio. What happened overnight?! Same problem with my mom's laptop. I have the same issue on my Lenovo. I have used the same laptop for 2 years and never had an audio problem with Zoom.

Now suddenly no speakers detected. No problem with my speakers at all in any other application just as other commenters have noted. Is Zoom doing anything to address this issue? Our IT help desk shared a work around. Use Zoom from browser. Will need to cancel "Start in app" when join or start a meeting, then a message at bottom allow you to join auxio browser. And mic and speaker works.

It zudio my mom to continue use normally. Nice, but that doesn't help when I am in a zoom webinar, which doesn't open from the browser. Any suggestions? It seems webinar can /2149.txt join using web. I have never used webinar. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.

Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Workjng. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Audio not working in Zoom, laptops speakers are fi Pls help.

SSS Observer. Request to take a net meeting or a zoom meeting and help me solve it asap Topics: Topics: Audio. Preview file. All forum topics Previous Topic Next Topic. Hime-Tama Listener. If you are using windows, do make sure that your audio output is set to your computer speakers, you can change this in: If that's not the issue, take a look in your volume mixer and make sure all the Zoom windows are not at zero volume. Hope I was of some help! In жмите to Hime-Tama.

Same issue! Taj Observer. LeanWalrus Observer. In response to LeanWalrus. Libby Observer. Website, windows setting and youtube from website all play fine from speaker.

SusieP Observer. In response to ocmc. In response to lyh. Post Reply. Related Content. Webinar screen share - Audio not sharing in Events and Webinars Audio problem in Meetings Volume input and output too low la;top Mac - All settings are on and set to Max Volume in Meetings Zoom sound and video adjustments I'd like zoom audio not working on laptop - zoom audio not working on laptop be able to make in Meetings Background noise during Zoom meetings.

Noise from another system in the nor in Hot

   

 

Zoom audio not working on laptop - zoom audio not working on laptop -

    How to Fix a Microphone Not Working in Zoom · Make sure your mic is connected and turned on. · Select Join Audio. · Make sure you're not muted in. Check your microphone volume by playing and singing, and watching the "Input Level" indicator. If the volume is set too loud, your audio will be "clipped" and. Fixing audio problems on Zoom Check you're not muted: When you join a Zoom meeting you'll normally have to click to activate the microphone, because you're.